Automotive Parts Sales Associate

1 week ago


Fontana, California, United States LKQ Corporation Full time

Job Overview

Compensation: $18.00 per hour plus excellent benefits

LKQ Corporation is seeking a committed and enthusiastic Inside Sales Coordinator with expertise in aftermarket collision repair components. The Inside Sales Coordinator will engage in selling our products and services through inbound and outbound calls, as well as in-person counter sales at our branch. This role involves reaching out to current customers to evaluate their inventory needs, driving revenue by promoting both new and existing products, and assisting customers with their inquiries regarding products, pricing, and services.

Key Responsibilities:

Deliver exceptional customer service by assessing customer needs and addressing inquiries related to parts, pricing, availability, and services. Provide detailed information regarding warranties, pricing, quality of parts, delivery timelines, and payment options. Complete necessary internal documentation for transactions (credits, invoices, work orders, etc.). Identify and cultivate relationships with potential customers to generate new business opportunities. Inform customers about unit prices, shipping schedules, potential delays, and any other relevant information. Advise customers on alternatives or modifications when requested parts are unavailable. Process orders by entering data accurately, ensuring correct handling, pricing, quantities, and shipping details (may involve dispatching orders in certain locations). Follow up with customers as required. Evaluate and suggest appropriate pricing for parts based on various criteria. Undertake additional responsibilities as assigned.

Qualifications:

Education and Experience:

Minimum of 1 year of relevant experience. High School Diploma or equivalent (DVS in Canada).

Preferred Qualifications:

Completion of college coursework or a degree. Previous experience in the automotive industry and familiarity with automotive parts.

Skills and Abilities:

Attention to detail and accuracy in work tasks. Effective communication skills and ability to collaborate with others. Capability to convey product information and availability to customers. Ability to interact with customers in a tactful manner. Strong organizational skills, self-motivated, and proactive.

Work Environment and Physical Demands:

Flexibility to work varied schedules, including weekends. Ability to function in an environment with frequent interruptions. Capacity to work comfortably under pressure.

Benefits:

Health, Dental, and Vision Insurance Paid Time Off Paid Parental Leave Fertility Coverage 401k with Generous Company Match Company-Paid Life Insurance and Long-Term Disability Short-Term Disability Employee Assistance Program Tuition Reimbursement Employee Discounts Daily Pay Option

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