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Automotive Parts Sales Representative
2 months ago
Job Overview
Compensation: $18.00 per hour along with comprehensive benefits
LKQ Corporation is seeking a motivated and knowledgeable Inside Sales Coordinator to join our team. This role focuses on the sales of automotive replacement parts within the aftermarket collision repair sector. The Inside Sales Coordinator will engage in selling our products and services through various channels, including inbound and outbound calls, as well as direct counter sales at our branch.
The successful candidate will be responsible for initiating sales calls to current clients to evaluate their inventory needs, drive revenue by promoting both new and existing products, and provide exceptional customer service by assisting clients with their orders, inquiries about parts, pricing, and services. Building strong relationships with potential customers is key to success in this role.
Key Responsibilities:
Deliver outstanding customer service by assessing client needs and responding to inquiries about parts, pricing, and product availability. Provide essential information regarding warranties, pricing, quality of parts, delivery timelines, and payment options. Complete necessary internal documentation for transactions, including credits, invoices, and work orders. Identify and cultivate relationships with potential clients to generate new business opportunities. Communicate unit prices, shipping dates, potential delays, and any additional information required by clients. Advise clients on alternatives or modifications when requested parts are unavailable. Process orders efficiently, ensuring accuracy in order entry, pricing, quantities, and shipping details. Follow up with clients as necessary to ensure satisfaction. Evaluate and propose appropriate pricing for parts based on various criteria. Undertake additional responsibilities as assigned.Qualifications:
Education and Experience:
Minimum of 1 year of relevant experience. High School Diploma or equivalent.Preferred Qualifications:
Completion of college coursework or degree. Previous experience in the automotive industry with knowledge of automotive parts.Skills and Abilities:
Attention to detail and accuracy in work assignments. Strong communication skills and ability to collaborate effectively with others. Capability to convey product information and availability clearly to clients. Ability to interact with customers in a tactful manner. Organized, self-motivated, and proactive in approach.Work Environment:
Flexibility to work varied schedules, including weekends. Ability to thrive in an environment with frequent interruptions. Capacity to work comfortably under pressure.Benefits:
Health, Dental, and Vision Insurance Paid Time Off Paid Parental Leave Fertility Coverage 401k with Generous Company Match Company Paid Life Insurance and Long-Term Disability Short-Term Disability Employee Assistance Program Tuition Reimbursement Employee Discounts Daily Pay Option