Customer Service Representative

8 hours ago


Chelmsford, Massachusetts, United States LCA Recruitment Full time

**Job Summary**

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at LCA Recruitment. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.

**Key Responsibilities:**

  • Developing strong relationships with customers through effective communication and problem-solving skills
  • Working in an outbound customer contact environment to identify and qualify leads
  • Updating and qualifying systems to ensure accurate customer information
  • Arranging appointments for qualified professionals to visit customers

**Requirements:**

  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and meet targets
  • Confident and target-driven with a proven track record of achieving and exceeding targets
  • Previous experience in a customer service-based role is essential

**What We Offer:**

  • A dynamic and supportive team environment
  • Exceptional opportunities for career growth and development
  • Competitive salary and benefits package

**About Us:**

LCA Recruitment is a multi-award-winning estate agency covering Essex and Kent, established for 15 years with 10 branches. We pride ourselves on providing exceptional customer service and support to our clients, and we are looking for like-minded individuals to join our team.



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