Customer Service Representative

1 day ago


Chelmsford, Massachusetts, United States PizzaExpress Full time

About the Role

We are seeking a skilled and enthusiastic Customer Service Representative to join our team at PizzaExpress. As a key member of our restaurant team, you will be responsible for providing exceptional customer service and ensuring that every guest has a memorable dining experience.

Key Responsibilities

  • Provide outstanding customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner.
  • Work collaboratively with the restaurant team to ensure seamless service delivery and maintain a clean and welcoming environment.
  • Upsell and promote our menu items and promotions to increase sales and drive revenue growth.
  • Participate in ongoing training and development to improve skills and knowledge in customer service, food safety, and restaurant operations.

What We Offer

  • A competitive hourly rate, with opportunities for wage increases and bonuses.
  • A comprehensive training program to develop your skills and knowledge in customer service, food safety, and restaurant operations.
  • A fun and dynamic work environment with opportunities for career advancement.
  • A range of benefits, including access to exclusive discounts and rewards.

Requirements

  • Previous experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Availability to work a variety of shifts, including evenings and weekends.

Why Join Us?

PizzaExpress is a leading restaurant chain with a passion for delivering exceptional customer service and creating memorable dining experiences. As a member of our team, you will have the opportunity to work with a talented and dedicated team, develop your skills and knowledge, and contribute to the success of our business.



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