Practice Manager

4 weeks ago

Temecula, California, United States Metis Practice Solutions Full time
Job Summary:

Metis Practice Solutions is seeking a highly skilled Practice Manager to join our team. As a key member of our organization, you will be responsible for overseeing the daily operations of our medical offices, ensuring seamless patient care, and driving business growth.

Key Responsibilities:
  • Coordinate staff and guide clinical practices to ensure efficient and effective patient care.
  • Develop and implement effective workplace procedures to maintain high standards of quality and compliance.
  • Work with the Practice Manager to assess and develop practice growth strategies, marketing, and reputation management.
  • Supervise daily practice operations, including inventory management and staff performance reviews.
  • Recruit, interview, and hire candidates when needed, and conduct/coordinate all new hire training and orientations.
  • Interact with patients and address their complaints in a professional and empathetic manner.
  • Collaborate with Physicians and Practice Manager to develop business strategies and patient services.
  • Maintain accurate documentation of employee infractions, discipline, and coaching conversations.
  • Work with Practice Manager to counsel practice staff, evaluate performance, create clear plans for improvement, and schedule follow-up meetings to track overall progress.
  • Assure that all team members are providing good customer service consistently.
Requirements:
  • High School diploma or equivalent certification (Required).
  • Proficiency with electronic practice management (EPM) electronic medical records (EMR) (Required).
  • Proficiency with Microsoft Office, specifically Excel, Outlook, and Windows (Required).
  • Bachelor's Degree in Business Management or a related field preferred.
  • 1+ years of medical office management experience preferred.
Competencies & Success Factors:
  • Impactful leadership style that is results-driven and values-focused.
  • The ability to effectively manage employee performance and staffing needs.
  • The ability to create and communicate realistic goals and timelines.
  • Excellent written and verbal communication skills.
  • The ability to maintain a high level of confidentiality.
  • Problem-solving skills.
  • Knowledge of medical terminology and HIPAA regulations.
  • Thorough and organized with patient information and file maintenance.
  • Ability to maintain a calm manner and patience when working with patients, employees, and physicians.
  • Ability to multitask and balance varying job duties.
  • Strong time management skills and ability to meet company deadlines.
  • High level of customer service.
  • Ability to work well in a team environment.
  • Adhere to all company policy and procedures.
Benefits:
  • Health, Dental, Vision, 401K, Short-term Disability, Long-term Disability.
  • Paid Time Off, Sick Time.
Metis Practice Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, marital status, status as a protected veteran, or status as a qualified individual with disability. Metis Practice Solutions

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