Reliability Engineer

6 days ago

Hartford, Connecticut, United States The Hartford Full time

Job Summary

The Hartford is seeking a highly skilled Staff Reliability Engineer to join our Reliability Engineering Team. As a key member of our team, you will be responsible for ensuring the reliability and availability of our technology systems.

Key Responsibilities

  • Develop and implement best-in-class software engineering standards and design practices to ensure the reliability and availability of our technology systems.
  • Serve as a key liaison between the architecture and software engineering teams to influence the technical strategy for the organization.
  • Function as the go-to technical expert for our applications, requiring depth and breadth of knowledge in technologies, applications, integration, interfaces, and business domain.
  • Ensure operational excellence by independently driving the triaging and service restoration of all high-impact incidents.
  • Partner with infrastructure teams to design and implement intelligent incident routing, enhanced monitoring/alerting capabilities, and automated service restoration processes.
  • Achieve and maintain the continuity of Hartford and third-party assets that support a business function.
  • Governance of overall D&A platform ecosystem with focus on process and solutions catering to Data masking (PII management), data lifecycle management needs.

Requirements

  • 5+ years of relevant technical experience.
  • Bachelor's degree or equivalent work experience in Computer Science, Information Technology Management, or associated degree.
  • Ability to interact with diverse technical and non-technical groups in a matrix organization.
  • Solid understanding of AWS, DevSecOps practices, SAFe Agile methodologies.
  • Familiarity with programming languages (Python, Lambda, Go, Java, etc.).
  • Familiarity with enterprise software solutions (MS Teams, ServiceNow, Rally, etc.).
  • Expertise with cloud platforms like AWS and microservices architecture.
  • Hands-on experience with Observability tools such as Dynatrace, SPLUNK, CloudWatch, CloudTrail, etc.
  • Hands-on experience with continuous integration and DevOps methodologies, tools including GitHub, Jenkins, Nexus, etc.
  • Must have exceptional communication skills (written, oral, presentation, and facilitation).
  • Understanding of robotics and artificial intelligence to improve services.
  • Experience in strategy development to achieve business objectives.
  • Hands-on application development and production support is a plus.
  • Ability to develop, manage, and communicate frameworks (e.g., Cloud Security Alliance).
  • Solid understanding of technologies that support the services offered for cloud applications.
  • Excellent analytical and problem-solving skills.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency, and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition.

Equal Opportunity Employer

The Hartford is an Equal Opportunity Employer and welcomes applications from diverse candidates.

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