Reliability Engineering Manager
2 months ago
Reliability Engineer Lead
Relevant Experience (in years)
14+
Work Location (State, City and Zip)
Hartford, CT. [Remote work is NOT available for this position]
Technical/Functional Skills
Commercial lines Insurance Domain and Data Analytics
Roles & Responsibilities
The Group Benefit team is seeking a highly energetic Staff Reliability Engineer to join the GB operations team. The ideal candidate should have a strong background in SRE and IT operations, as well as proficiency in various programming languages.
Position requires a strong technical understanding of complex IT environments, cloud, and evolving technologies.
Responsibilities:
- Reliability Engineering
- Manage communications and share industry best practices to support the RE Community of Practice
- Accountable for the identification, development, catalog, and maintenance of reusable assets
- Deliver cost-effective innovative strategies to support emerging business opportunities
- Execute the strategic roadmap to support Reliability Engineering
- Apply strong problem-solving skills, strategic mindset with a focus on scalable continuous delivery approach
- AWS Cloud expertise in microservice architecture
- Champion the migration of applications to open-source platforms, PaaS, containers, serverless, event-based designs, and other cloud technology standards for cloud-enablement and platform agility
- Automation strategy
- Execute the delivery of automation use cases to minimize manual activities for cloud migrations
- Collaborate with team members regarding process improvement opportunities and end-to-end automation enhancements
- Deliver increased automation and self-healing capabilities
- Provide technical expertise to automate toil reduction
- Coach and mentor Automation Engineers and other resources as appropriate
- ITSM Expertise
- Drive the implementation of processes: Incident Management and response skills, blameless postmortems, Change Management and Problem Management
- Software engineering
- Deep software and systems engineering expertise
- Ability to design systems and implement new software architecture patterns
Qualifications:
- 8+ years of relevant technical experience
- Bachelor's degree or equivalent work experience in Computer Science, Information Technology Management, or associated degree
- Ability to interact with diverse technical and non-technical groups in a matrix organization
- Solid understanding of AWS, DevSecOps practices, SAFe Agile methodologies
- Familiarity with programming languages (Python, Lambda, Go, Java)
- Knowledgeable of Amazon Web Services including but not limited to EC2, S3, ECS, RDS, CloudWatch, SNS, CloudTrail, SQS, Service Catalog
- Expertise with cloud platforms like AWS and microservices architecture
- Familiarity with programming languages (Python, Lambda, Go)
- Experience in Infrastructure as Code (IaC) using CloudFormation & Terraform templates, YAML files, build specifications
- Must have exceptional communication skills (written, oral, presentation, and facilitation)
- Understanding of robotics and artificial intelligence to improve services
- Experience in strategy development to achieve business objectives
- Understanding of networks and experience troubleshooting issues
- Hands-on application development and production support is a plus
- Up-to-date knowledge of industry trends, emerging technologies in DevOps, Cloud Engineering, and AI/ML
- Familiarity with enterprise software solutions such as GitHub, Jenkins, Nexus, Ansible, etc.
- Ability to develop, manage, and communicate frameworks: e.g., Cloud Security Alliance
- Hands-on experience with Observability tools such as Dynatrace, SPLUNK, CloudWatch, CloudTrail is a plus
- Solid understanding of technologies that support the services offered for cloud applications
- Excellent analytical and problem-solving skills
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