Reliability Engineering Manager

2 months ago


Hartford, Connecticut, United States Tata Consultancy Services Full time
Job Title

Reliability Engineer Lead

Relevant Experience (in years)

14+

Work Location (State, City and Zip)

Hartford, CT. [Remote work is NOT available for this position]

Technical/Functional Skills

Commercial lines Insurance Domain and Data Analytics

Roles & Responsibilities

The Group Benefit team is seeking a highly energetic Staff Reliability Engineer to join the GB operations team. The ideal candidate should have a strong background in SRE and IT operations, as well as proficiency in various programming languages.

Position requires a strong technical understanding of complex IT environments, cloud, and evolving technologies.

Responsibilities:

  • Reliability Engineering
  • Manage communications and share industry best practices to support the RE Community of Practice
  • Accountable for the identification, development, catalog, and maintenance of reusable assets
  • Deliver cost-effective innovative strategies to support emerging business opportunities
  • Execute the strategic roadmap to support Reliability Engineering
  • Apply strong problem-solving skills, strategic mindset with a focus on scalable continuous delivery approach
  • AWS Cloud expertise in microservice architecture
  • Champion the migration of applications to open-source platforms, PaaS, containers, serverless, event-based designs, and other cloud technology standards for cloud-enablement and platform agility
  • Automation strategy
  • Execute the delivery of automation use cases to minimize manual activities for cloud migrations
  • Collaborate with team members regarding process improvement opportunities and end-to-end automation enhancements
  • Deliver increased automation and self-healing capabilities
  • Provide technical expertise to automate toil reduction
  • Coach and mentor Automation Engineers and other resources as appropriate
  • ITSM Expertise
  • Drive the implementation of processes: Incident Management and response skills, blameless postmortems, Change Management and Problem Management
  • Software engineering
  • Deep software and systems engineering expertise
  • Ability to design systems and implement new software architecture patterns

Qualifications:

  • 8+ years of relevant technical experience
  • Bachelor's degree or equivalent work experience in Computer Science, Information Technology Management, or associated degree
  • Ability to interact with diverse technical and non-technical groups in a matrix organization
  • Solid understanding of AWS, DevSecOps practices, SAFe Agile methodologies
  • Familiarity with programming languages (Python, Lambda, Go, Java)
  • Knowledgeable of Amazon Web Services including but not limited to EC2, S3, ECS, RDS, CloudWatch, SNS, CloudTrail, SQS, Service Catalog
  • Expertise with cloud platforms like AWS and microservices architecture
  • Familiarity with programming languages (Python, Lambda, Go)
  • Experience in Infrastructure as Code (IaC) using CloudFormation & Terraform templates, YAML files, build specifications
  • Must have exceptional communication skills (written, oral, presentation, and facilitation)
  • Understanding of robotics and artificial intelligence to improve services
  • Experience in strategy development to achieve business objectives
  • Understanding of networks and experience troubleshooting issues
  • Hands-on application development and production support is a plus
  • Up-to-date knowledge of industry trends, emerging technologies in DevOps, Cloud Engineering, and AI/ML
  • Familiarity with enterprise software solutions such as GitHub, Jenkins, Nexus, Ansible, etc.
  • Ability to develop, manage, and communicate frameworks: e.g., Cloud Security Alliance
  • Hands-on experience with Observability tools such as Dynatrace, SPLUNK, CloudWatch, CloudTrail is a plus
  • Solid understanding of technologies that support the services offered for cloud applications
  • Excellent analytical and problem-solving skills


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