Guest Experience Ambassador

5 days ago


San Juan Capistrano, California, United States Marriott Full time

Company Overview
Mission Statement: We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. Our commitment to non-discrimination on any protected basis guides our business practices.

Salary
The pay range for this position is $26.50 per hour. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Job Description
We are looking for a Guest Experience Expert who can deliver exceptional service to our guests. As a key member of our team, you will be empowered to move about your space and do what needs to be done. Your responsibilities will include processing operational needs, addressing guest requests, completing reports, and sharing the highlights of the local area.

Required Skills and Qualifications
To be successful in this role, you must have a high school diploma or G.E.D. equivalent. No related work experience or supervisory experience is required. You should also have no license or certification requirements.

Benefits
As a Marriott employee, you will have access to a 401(k) plan, earned paid time off and/or sick leave, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, childcare discounts and other wellness benefits.

What We Offer
We offer a unique opportunity to join a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Our hotels cater to The Individualist, someone who uses travel as an opportunity to add to their personal narrative. Joining Autograph Collection means becoming part of a portfolio of brands with Marriott International.



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