Hotel Experience Ambassador

2 days ago


San Carlos, California, United States Marriott Full time
Position Summary
A Hotel Experience Ambassador will take ownership of delivering exceptional guest experiences in the main areas of a hotel, focusing on 'guest first' mentality. This role involves moving about the space to process operational needs, address guest requests, and complete reports. The ideal candidate will be able to process transactions while making them feel part of the experience.

About Us
Marriott International is an equal opportunity employer committed to non-discrimination. We value diversity and inclusivity, creating a workplace where everyone feels welcome and empowered. With a portfolio of brands, we provide opportunities for growth and development, helping associates achieve their full potential.

Salary and Benefits
The estimated salary for this position is $26.19 per hour. As a valued associate, you will also enjoy health care benefits, flexible spending accounts, a 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other wellness benefits. Join our team and become part of a global community that values people-first culture and sustainability.

Job Description
This Guest Service Professional will work at Residence Inn by Marriott, where guests can thrive during long stays. Our spacious suites with full kitchens offer comfort and convenience, while our associates deliver personalized service with a human touch. If you're passionate about building relationships and providing exceptional experiences, this is the perfect opportunity for you. We focus on delivering against unique guest needs, taking pride in creating unforgettable memories for our travelers.

Required Skills and Qualifications
To excel in this role, you'll need high school diploma or G.E.D. equivalent and no related work experience. Your strong communication skills and ability to move around comfortably will make you a great fit. You'll be responsible for completing tasks, processing operations, addressing guest requests, and maintaining confidentiality.

Additional Information
We strive to create a safe working environment and follow company policies and procedures. As a Guest Service Professional, you'll be empowered to do what's needed to deliver exceptional experiences, ensuring quality standards are met. Don't miss out on this chance to join a global leader in hospitality and become part of a vibrant community.
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