Customer Experience Ambassador

4 days ago


San Juan Capistrano, California, United States Ocean Honda of San Juan Capistrano Full time

We are currently looking for an outgoing and dependable individual to greet our valued customers arriving at our service department. As a Service Greeter, you will welcome customers and ensure a smooth transition to a Service Advisor.

In addition to greeting customers, you will also move customer vehicles in and around the lot and service areas, ensure vehicles are kept in a clean and damage-free manner, and help with cleaning and custodial duties in the shop and lot areas.

The ideal candidate has an unrestricted driver's license and a clean driving record, a positive attitude and professional appearance. We offer a competitive salary, medical benefits, paid vacation holidays, and more.

Responsibilities:

  1. Greet all customers entering the service area with a friendly, professional attitude, answering any questions and/or directing them to the appropriate person or location.
  2. Install disposable protective coverings (seat covers, steering wheel covers, floor mats, etc.) and tags in all vehicles brought in for service.
  3. Retrieve vehicles for customers when picking up, waiting at the vehicle, and thanking customers for their business.
  4. Help maintain a clean and safe service area by performing general cleaning duties (trash removal, sweeping, etc.).
  5. Follow all safety and security procedures.
  6. Perform other duties as assigned.

Requirements:

  • Unrestricted driver's license and clean driving record
  • Able to safely operate motor vehicles in tight and small spaces
  • Neat, clean, and professional appearance
  • Dependable and focused on great customer service

Estimated Salary: $45,000 - $60,000 per year



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