Guest Services Ambassador

3 days ago


San Ramon, California, United States Extended Stay Full time

Extended Stay is seeking a skilled Guest Services Ambassador to join our team. In this role, you'll be responsible for creating unforgettable guest experiences and driving business growth through excellent customer service.

• Respond to guest requests and concerns with diligence and follow through, ensuring our guests feel valued and respected.
• Process reservations, registration, payment, and departures according to company guidelines, maintaining accuracy and efficiency.
• Identify opportunities to upsell and cross-sell services, increasing revenue and driving business growth.

The estimated salary for this position is $50,000 - $70,000 per year, depending on location and experience.

We're looking for a charismatic and results-driven individual who can thrive in a fast-paced environment. If you're passionate about delivering exceptional customer service and have a proven track record of success, we encourage you to apply.



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