Senior Medical Support Coordinator

2 weeks ago


Cleveland, Ohio, United States Veterans Affairs, Veterans Health Administration Full time
Position Overview:
The Veterans Affairs, Veterans Health Administration is seeking qualified candidates for the role of Senior Medical Support Coordinator. This position is integral to ensuring seamless patient care within the healthcare system.

Key Responsibilities:
  • Appointment Management: Schedule and manage patient appointments efficiently.
  • Team Coordination: Collaborate with the patient care team to analyze clinic utilization through various reports.
  • Clinic Operations: Monitor clinic setup to ensure it meets operational needs and compliance standards.
  • Communication: Maintain effective communication with patients, interdisciplinary teams, and external agencies.
  • Follow-Up Care: Implement a tracking system for follow-up care, including consults and tests.
  • Team Participation: Engage in team meetings and huddles to strategize patient care.
  • Patient Education: Educate healthcare providers about shared patients receiving care across multiple facilities.
  • Work Organization: Plan and prioritize tasks to meet local and organizational deadlines.
  • Confidentiality: Uphold the confidentiality of sensitive patient information.

Work Schedule:
Standard hours are Monday to Friday, 8 AM to 4:30 PM. Telework options may be available at the discretion of the supervisor.

Requirements:
Applicants must be U.S. citizens and meet specific qualifications, including proficiency in English and completion of a background investigation. Participation in vaccination programs is mandatory for all healthcare personnel.

Qualifications:
Applicants should possess relevant experience or education that demonstrates the ability to perform the duties of this position. Advanced knowledge of healthcare processes and strong communication skills are essential.

Physical Requirements:
This position primarily involves sedentary work with occasional light physical activities. The work environment is typical of an office setting, requiring standard safety precautions.

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