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Student Services Coordinator

2 months ago

Dallas, Texas, United States Maricopa Community Colleges Full time

About Maricopa Community Colleges

We are a leading provider of higher education in the region, dedicated to helping students achieve their academic and career goals.

Job Summary:

  • Provides in-person assistance at the Financial Aid Front Desk, ensuring a positive experience for students and parents.
  • Assists with student and parent concerns, providing clear and concise information about financial aid regulations and procedures.
  • Responds to inquiries from various departments, demonstrating excellent communication and problem-solving skills.
  • Helps maintain office statistics and updates websites, ensuring accurate and timely information for students and staff.
  • Assists with training Federal Work Study student employees, promoting a culture of learning and development.
  • Manages purchasing and office supplies budget, exercising fiscal responsibility and stewardship.
  • Participates in projects and trainings to stay updated with regulations, ensuring compliance and best practices.

Requirements:

A high school diploma or equivalent with clerical or administrative experience is required.

Preferred Qualifications:

  • Experience in customer service in financial aid, with a focus on providing excellent service and support.
  • Ability to communicate complex regulations and guidelines in a clear and concise manner.
  • Proficiency in financial automated systems and computer applications, with a focus on accuracy and efficiency.

Working Conditions:

The successful candidate must be familiar with financial aid regulations and be able to work in a fast-paced environment.

Some evening and weekend hours may be required, and remote work may be available as per college policies.