Client Support Specialist
6 days ago
Rite Window LLC is hiring a skilled Phone Based Customer Care Associate to join our team in Woburn, MA. This exciting opportunity offers a challenging and rewarding environment where you can grow and develop your career.
Compensation and Perks
- The position comes with a competitive hourly wage plus commission potential, offering average earners up to $65,000/yr - $85,000/yr.
- Our comprehensive benefits package includes full-time benefits, PTO, and 401K plans.
- In addition, new hires are eligible for a $1500 sign-on bonus.
Key Responsibilities
- You will provide expert customer service to clients via phone, answering incoming calls and addressing their queries.
- Collaborate with colleagues to ensure seamless communication and efficient appointment scheduling.
- Maintain accurate records and update customer information in our database.
- Escalate priority issues to the relevant teams and contribute to improving the customer service process.
What You'll Bring
- A minimum of prior experience in a call center, customer service, or sales role is required.
- Strong computer and phone skills, with attention to detail, are essential for this position.
- Positive attitude, flexibility, determination, and strong interpersonal skills are necessary for success.
- A high energy level and willingness to learn are also required.
- Weekend availability is mandatory.
About Rite Window LLC
We are committed to fostering an inclusive work environment and consider all qualified applicants equally without regard to their background.
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