IT Support Specialist

1 week ago


Woburn, Massachusetts, United States TEKsystems Full time

**About the Role**

We are seeking a skilled Technical Help Desk Analyst to join our team in Woburn, MA. The successful candidate will have a strong technical background and excellent communication skills to effectively resolve IT-related issues for end-users.

**Key Responsibilities**

The IT Support Specialist will be responsible for:

  • Configuring and deploying new or refurbished equipment, including laptops, desktops, and printers
  • Troubleshooting MDM issues on Tablets and Handheld devices using SOTI MOBIControl
  • Maintaining Server 2019 Active Directory and file structure knowledge
  • Providing support for Microsoft Applications, including Office 365, Outlook, Word, and Excel

**Requirements**

To be considered for this role, candidates must have:

  • 5+ years of experience in a similar position
  • PC build experience
  • A vehicle to travel amongst sites (mileage reimbursed)
  • Ability to work in an office environment for a minimum of 3 days per week

**Working Conditions**

The successful candidate will be required to:

  • Lift and transport moderately heavy objects, such as computers and peripherals
  • Sit for extended periods of time
  • Have dexterity of hands and fingers to operate a computer keyboard or mouse, and to handle other computer components

**Estimated Salary**: $60,000 - $80,000 per year, depending on experience



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