IT Support Specialist
1 week ago
**About the Role**
We are seeking a skilled Technical Help Desk Analyst to join our team in Woburn, MA. The successful candidate will have a strong technical background and excellent communication skills to effectively resolve IT-related issues for end-users.
**Key Responsibilities**
The IT Support Specialist will be responsible for:
- Configuring and deploying new or refurbished equipment, including laptops, desktops, and printers
- Troubleshooting MDM issues on Tablets and Handheld devices using SOTI MOBIControl
- Maintaining Server 2019 Active Directory and file structure knowledge
- Providing support for Microsoft Applications, including Office 365, Outlook, Word, and Excel
**Requirements**
To be considered for this role, candidates must have:
- 5+ years of experience in a similar position
- PC build experience
- A vehicle to travel amongst sites (mileage reimbursed)
- Ability to work in an office environment for a minimum of 3 days per week
**Working Conditions**
The successful candidate will be required to:
- Lift and transport moderately heavy objects, such as computers and peripherals
- Sit for extended periods of time
- Have dexterity of hands and fingers to operate a computer keyboard or mouse, and to handle other computer components
**Estimated Salary**: $60,000 - $80,000 per year, depending on experience
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