Sales Support Specialist

2 weeks ago


Pawtucket, Rhode Island, United States Teknor Apex Full time

Sales Coordinator

Job Category: Sales / Business Development

Job Details

Description

Founded in 1924, Teknor Apex has evolved from a small tire shop in Rhode Island into a globally recognized custom compounder, serving clients worldwide. Our journey, marked by strategic acquisitions and expansion, has led us to establish nine locations across the U.S. and operations in Belgium, Singapore, Germany, and China.

As a privately held entity, we pride ourselves on maintaining strong relationships with both employees and customers, a tradition upheld by the founder's family. These connections empower us to deliver tailored compound solutions, enhancing our clients' product offerings.

Position Overview:

In the role of Sales Coordinator, you will provide essential support to the sales team and assist the office of the VP/Business Manager, the Director of Sales, and other key personnel. Your responsibilities will include aiding in pricing proposals, conducting cost analysis, and generating sales reports. You will also coordinate training programs for both internal and external stakeholders and serve as a key user of our Sales and Marketing systems.

Key Responsibilities:

  • Assist in gathering and analyzing sales data and key performance indicators.
  • Support the sales team by acting as a liaison and addressing research inquiries.
  • Serve as the departmental expert on software applications such as Cognos and M3, providing training and troubleshooting assistance.
  • Collaborate with the Finance Team to develop reports for strategic initiatives.
  • Review and analyze product costs to support sales pricing strategies.
  • Address customer inquiries and issues in collaboration with sales, customer service, and technical teams.
  • Manage data sheets and ensure accuracy in product information.
  • Coordinate marketing communications and manage departmental purchases.
  • Facilitate onboarding and training for new hires.

Qualifications:

A four-year degree or equivalent experience is required, along with 2-4 years of experience in sales or marketing.

Skills and Competencies:

Strong analytical abilities, excellent communication skills, and a deep understanding of product knowledge are essential for success in this role.

Additional duties may be assigned as necessary.



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