Gun Sales Specialist

6 days ago


Champaign, Illinois, United States Rural King Supply Full time
About the Role

Rural King Supply is seeking a highly skilled and knowledgeable Firearms Sales Associate to join our team. As a Firearms Sales Associate, you will be responsible for providing exceptional customer service and expertise in firearms and related accessories.

Key Responsibilities
  • Customer Service: Greet customers with a warm and friendly demeanor, creating a welcoming atmosphere and setting the tone for a positive shopping experience.
  • Product Knowledge: Engage customers in meaningful conversations to understand their specific needs, preferences, and budget constraints, and provide expert guidance and unbiased product recommendations.
  • Compliance: Ensure compliance with all federal, state, and local laws and regulations pertaining to firearms sales and transfers.
  • Transaction Processing: Process transactions accurately and efficiently, handling payments and necessary documentation.
  • Visual Merchandising: Maintain an organized and visually appealing firearms display area, ensuring products are accurately labeled and priced.
  • Upselling and Cross-Selling: Utilize upselling and cross-selling techniques to maximize sales and increase the average unit per transaction.
  • Special Orders: Process special orders and operate the POS register.
  • Return Issues: Resolve return issues as needed.
  • Teamwork: Participate in cross-training for flexibility in various departments and responsibilities.
  • Continuous Improvement: Actively participate in learning initiatives offered such as training programs, workshops, and webinars.
Requirements
  • Education: High school diploma or equivalent; additional education or training in firearms safety is a plus.
  • Experience: Previous experience in firearms sales or a related field is preferred.
  • Knowledge: Knowledge of federal, state, and local laws and regulations regarding firearms sales and transfers.
  • Interpersonal Skills: Strong interpersonal and communication skills, with the ability to engage customers effectively.
  • Attention to Detail: Excellent attention to detail and organizational skills.
  • Physical Demands: Must be able to stand for prolonged periods of time, lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.


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