Customer Service Representative

6 days ago


Rochester, New York, United States Talent Software Services Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Talent Software Services. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients via phone, email, and in-person interactions.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information to customers regarding our products and services
  • Work collaboratively with internal departments to resolve customer issues and improve overall customer experience
  • Participate in ongoing training and development to stay up-to-date on industry trends and best practices
  • Meet or exceed performance metrics and goals
Requirements
  • Bachelor's degree in Business Administration or related field
  • Minimum of 6 months of customer service experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Proficiency in Microsoft Office and other software applications
What We Offer

Talent Software Services offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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