Restaurant Operations Manager

6 days ago


Ontario, California, United States Dunkin' Full time

About Us

Dunkin' is a leading baked goods and coffee chain, serving millions of customers daily. Our company values hardworking and enthusiastic employees, prioritizing their success.

Job Summary

The Restaurant Manager will maintain a customer service focus, passion for results, and a desire to develop a great team. Key responsibilities include:

  • Leadership: Lead by example, demonstrating strong leadership skills and setting a positive tone for the team.
  • Customer Service: Provide exceptional customer service, ensuring a positive experience for every guest.
  • Problem Solving: Anticipate and resolve problems promptly, maintaining a high level of customer satisfaction.
  • Team Development: Foster a positive and productive team environment, encouraging growth and development.
  • Operational Excellence: Maintain high standards of store operations, ensuring efficiency and productivity.

Requirements

  • Time Management: Arrive on time, manage workload effectively, and prioritize tasks.
  • Communication: Possess strong verbal and written communication skills, ensuring clear and concise communication with team members and guests.
  • Leadership Skills: Demonstrate excellent leadership skills, inspiring and motivating team members.
  • Customer Service Skills: Provide top-notch customer service, ensuring a positive experience for every guest.
  • Background Check: Pass a background check, as required by the company.

Benefits

  • Competitive Wages
  • Team-Oriented Environment
  • Potential for Growth


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