Restaurant Operations Manager
6 days ago
About Us
Dunkin' is a leading baked goods and coffee chain, serving millions of customers daily. Our company values hardworking and enthusiastic employees, prioritizing their success.
Job Summary
The Restaurant Manager will maintain a customer service focus, passion for results, and a desire to develop a great team. Key responsibilities include:
- Leadership: Lead by example, demonstrating strong leadership skills and setting a positive tone for the team.
- Customer Service: Provide exceptional customer service, ensuring a positive experience for every guest.
- Problem Solving: Anticipate and resolve problems promptly, maintaining a high level of customer satisfaction.
- Team Development: Foster a positive and productive team environment, encouraging growth and development.
- Operational Excellence: Maintain high standards of store operations, ensuring efficiency and productivity.
Requirements
- Time Management: Arrive on time, manage workload effectively, and prioritize tasks.
- Communication: Possess strong verbal and written communication skills, ensuring clear and concise communication with team members and guests.
- Leadership Skills: Demonstrate excellent leadership skills, inspiring and motivating team members.
- Customer Service Skills: Provide top-notch customer service, ensuring a positive experience for every guest.
- Background Check: Pass a background check, as required by the company.
Benefits
- Competitive Wages
- Team-Oriented Environment
- Potential for Growth
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