Parking Attendant

2 months ago


Huntington, West Virginia, United States Shaner Hotel Group Full time
Job Overview

  • Availability to work a flexible schedule, including weekends, holidays, and various shifts.
  • Welcome arriving guests and visitors; bid farewell to those departing.
  • Assist guests and visitors with their vehicles, including loading and unloading luggage.
  • Ensure all driveways remain clear and that vehicles are not parked in unauthorized spaces.
  • Monitor all parking areas; report any vehicle or safety hazards, unauthorized individuals, or potential security issues to management.
  • Maintain cleanliness and organization of all work areas; address any deficiencies.
  • Provide information about hotel facilities and features to guests while escorting them to their accommodations.
  • Deliver guest luggage to their rooms.
  • Offer accurate directions to guests regarding local transportation inquiries.
  • Address guest complaints to ensure satisfaction.
  • Promptly deliver items to guest rooms, including messages, mail, packages, flowers, and requested sundry items.
  • Maintain the appearance of lobby areas and luggage holding rooms.
  • Ensure guest confidentiality and security of room access.
  • Perform other assigned duties as needed.
Key Responsibilities

Transport guest luggage to and from their rooms. Escort guests to their accommodations and inform them of all hotel services and amenities. Attend to the immediate needs of each guest upon arrival and provide continuous attention throughout their stay. Possess thorough knowledge of all hotel services and amenities. May also provide valet services, including driving, parking, and retrieving guest vehicles in a courteous, safe, and efficient manner according to the hotel's standards.

Qualifications
  • Valid driver's license in the state of hotel operations.
  • Excellent driving record.
  • Ability to communicate clearly and provide directions.
  • Previous experience in guest relations or relevant training.
  • Ability to effectively communicate with guests, management, and colleagues.
  • High school diploma or equivalent; some college preferred.
  • Bilingual in English and Spanish is a plus.
  • Knowledge of local activities and attractions suitable for guests.
About Shaner Hotel Group

Shaner Hotels is a leading award-winning hospitality owner-operator and management company in the industry. Our portfolio includes over 65 full-service, select-service, extended-stay, and resort properties with more than 7,500 rooms across 14 states and four countries. We collaborate with top hospitality brands, including independent locations, and offer a range of services for investors, hotel owners, and brands, such as hotel development, design and construction, e-commerce, and revenue management. For more information, please visit our website.

About the Team

Shaner Hotels offers an exceptional opportunity for your hospitality career at our Doubletree by Hilton Huntington. Located near a prominent university, we provide over 20,000 sq ft of meeting space and a seasonal outdoor pool. Guests can enjoy dining at our restaurant and lounge, featuring comfort foods and craft cocktails.
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