Pet Care Team Leader
1 week ago
We're a pet-loving community that's passionate about providing healthy products and exceptional customer service. Our goal is to create a warm and welcoming environment where pet owners can find everything they need for their furry friends.
Key Responsibilities- Lead by example and demonstrate a genuine passion for pets and customer service
- Develop and maintain a high-performing team that's dedicated to delivering exceptional customer experiences
- Drive sales growth and improve store profitability through effective merchandising and inventory management
- Ensure store cleanliness and maintain a safe and healthy environment for customers and employees
- Stay up-to-date with industry trends and product knowledge to provide expert recommendations to customers
- Collaborate with the home office team to implement company initiatives and policies
- Conduct regular training sessions to develop the skills and knowledge of team members
- Manage store operations, including receiving, stocking, and facing of products
- Process transactions accurately and efficiently at the point of sale
- Maintain accurate cash handling skills and perform basic math calculations
- Assist in evaluating and writing employee reviews
- Communicate effectively with team members and home office staff
- Must be at least 18 years old
- Able to lift up to 45 pounds and stand for extended periods
- Highly accountable and has integrity
- Has the flexibility to work within our normal store operating hours, including weekends
- Ability to delegate and communicate effectively
- Desire to build a career with Pet Pros
- Generous employee discount
- Employee Assistance Program
- Opportunity for advancement
- Paid Time Off (for all employees)
- Medical/dental/vision insurance 80% paid for full-time employees (30 hours per week or more)
- 401K with company match
- Voluntary benefits through AFLAC
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