Senior Account Executive
4 weeks ago
Purpose: As a Senior Account Executive at Imaging Business Machines LLC, you will play a key role in supporting our growth in high-volume capture solutions in the USA. You will be responsible for identifying and pursuing new business opportunities, building and closing pipelines, and collaborating with cross-functional teams to drive the development and enhancement of our high-volume document scanning and data capture solutions.
Key Responsibilities:
- Continuously build and close pipeline for high-volume document scanning and data capture solutions
- Generate new business in existing and new accounts
- Qualify and follow up leads
- Develop, prepare, and deliver sales presentations and proposals
- Negotiate with senior and C-level executives
- Accurately forecast sales and meet/exceed sales quotas
- Manage contract negotiations
- Listen, educate, advise, and sell
- Track, monitor, and report using Salesforce CRM
- Identify and refer non-cloud technology opportunities to the ibml sales team
- Work collaboratively with internal and external teams
- Engage with the Presales Engineering and Solutions team early in each sales cycle to develop winning customer solutions
- Be an evangelist and subject matter expert for ibml solutions across ibml
- Develop credibility and cultivate relationships with the wider ibml sales, marketing, and product management team through fluency in ibml and third-party cloud technology and customer applications
- Develop and maintain a knowledge of all ibml products and services
- Foster customer satisfaction
- Bring back customer and market knowledge to educate the wider ibml teams and help develop pursuit strategies, customer application knowledge, commercial models, and to feed into the product roadmap
Preferred Skills, Qualifications, and Education Requirements:
- Two+ year successful track record selling document scanning and data capture solutions directly to end customers
- Five+ years direct sales experience
- Operational experience in the BPO market would be considered a plus
- Must be driven with an entrepreneurial spirit and a sense of urgency, have a positive can-do attitude, and be resourceful
- Knowledge of big data, security, and privacy, RPA, artificial intelligence, and machine learning would be considered a plus
- Experience of document capture, ECM, and content services
- Proven ability to manage complex sales cycles and craft sophisticated value propositions that deliver demonstrable ROI to the client
- Strong communication and presentation skills
- Ability to work collaboratively with cross-functional teams
- Experience working with CRM systems, especially Salesforce, an advantage
- Ability to travel frequently throughout the USA and Canada
- A passion to ensure a superb customer experience
- Understanding of the Digital Transformation opportunity facing organizations
- Experience selling to Financial Services, Banking, Insurance, and Federal Government sectors an advantage
- Ability to establish and maintain a positive working relationship with co-workers, partners, and customers
- Execution-focused with creativity, integrity, and persistence
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