Client Workflow Specialist
1 week ago
The Client Workflow Specialist plays a critical role in supporting our financial advisors and their teams in their day-to-day business operations. This includes providing administrative support for new and existing accounts, as well as facilitating asset movement requests.
Key Responsibilities:
- Provide timely and effective support to advisors and their teams regarding account establishment, maintenance, and asset movement requests.
- Review and document workflow processes to ensure accuracy and compliance with regulatory requirements.
- Process ongoing account-related requests, including check and physical certificate deposits, client account profile editing, and online access instructions.
- Liaise with custodian services for approvals, escalations, and request processing.
- Collaborate with team members and custodian to retrieve data and documents for audits and compliance purposes.
Requirements:
- 2+ years of experience in the financial services industry, preferably in a business operations or support role.
Qualifications:
- Energetic and results-driven individual with a passion for working in a fast-paced team environment.
- Ability to think critically and work effectively under pressure.
- Patient and customer-focused with excellent communication skills.
- Proficient in Microsoft Word and Excel, with a willingness to learn new technologies.
- Ability to work overtime as needed to meet business demands.
About Benjamin F. Edwards & Co.
We are a leading financial services firm that values our legacy of family and colleagues. We cherish an environment where all succeed through collaborative support and recognize the value of hard work. Our comprehensive benefits package includes health, dental, vision, 401(k), life insurance, disability, and paid time off.
We are an Equal Opportunity Employer and welcome applicants from diverse backgrounds. Our client-first mission is grounded in the Golden Rule, and we strive to create a workplace that is inclusive and respectful of all individuals.
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