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Healthcare Provider Relations Specialist
2 months ago
Position Summary
The Physician Engagement Consultant plays a pivotal role in fostering and sustaining connections with both employed and independent healthcare providers within designated markets. This position aims to enhance referral processes and streamline communication among all stakeholders involved in patient care.
Key Responsibilities:
- Establish and nurture relationships with independent providers and practice managers to gather valuable feedback, market insights, and opportunities for business growth.
- Conduct regular in-person visits with employed providers, practice managers, and referral coordinators to strengthen partnerships.
- Collect and analyze data to identify challenges faced by referring physicians and hospitals regarding services and physician availability.
- Assist in the launch and operational setup of new medical practices.
- Prepare and manage monthly travel expense reports, ensuring adherence to budgetary constraints.
- Generate weekly and monthly reports detailing physician and practice visits.
- Maintain a professional appearance and demeanor at all times.
- Support the marketing department in creating promotional materials for the employed physician group and relevant service lines.
- Develop and keep updated a comprehensive physician database.
- Facilitate onboarding and orientation processes for newly employed physicians.
- Promote key service lines to physicians and medical practices within the assigned territory.
- Engage in and coordinate promotional activities for physicians, including office visits and marketing collateral.
- Maintain continuous communication with the physician development team and marketing leadership to address needs and concerns.
Qualifications:
- A bachelor's degree in business administration, public health, healthcare administration, marketing, or public relations is preferred, along with 5-10 years of relevant experience in marketing, healthcare, or physician relations.
- Proficiency in Microsoft Office Suite, particularly Word, PowerPoint, and Outlook.
- Exhibit a professional style that fosters respect, credibility, and trust within the organization.
- Demonstrate self-motivation and effective time-management and problem-solving skills.
- Possess excellent organizational, presentation, and interpersonal skills, with the ability to manage multiple tasks simultaneously.
- Strong verbal and written communication skills are essential.
- Detail-oriented with the capability to work under pressure and meet deadlines.
- Ability to coordinate and execute multiple projects concurrently.
Physical Requirements:
- Must have full body motion capabilities to meet the physical demands of the position, including walking, kneeling, standing, pushing, pulling, bending, stooping, reaching, and sitting for extended periods.
- Ability to lift and carry items weighing up to 30 pounds.
- Ability to perform effectively under stress and manage various work situations while meeting deadlines.
