Loss Mitigation Specialist, FHA/VA
7 days ago
We are seeking a highly skilled Loss Mitigation Specialist, FHA/VA to join our team at Guild Mortgage Company. As a key member of our organization, you will play a vital role in helping borrowers experiencing financial hardships to determine eligibility for loan modification programs.
Key Responsibilities- Loan Workout Specialist: Analyze finances, supporting documentation, and results of full file review performed by Underwriting to determine resolution.
- Compliance Expert: Conduct timely, accurate and compliant reviews of files in accordance with investor guidelines and National Servicing Standards.
- Borrower Liaison: Maintain regular communications with borrowers; explore, analyze, and respond to issues and concerns via phone, email, and through written correspondence.
- Documentation Specialist: Prepare complete and accurate call notes, written documentation, etc., and update customer files in system.
- Team Player: Communicate effectively with individuals/teams to ensure high quality and timely response and resolution to issues.
- Education: High school diploma or equivalent required; college courses or a Bachelor's degree in Finance, Business or a related field preferred.
- Experience: Three or more years total back office mortgage servicing experience required, with at least two years working in loss mitigation roles emphasizing home retention for FHA and VHA borrowers.
- Skills: Strong working knowledge of FHA and VHA mortgage loan documents, including overall processes and inter-relationships, standards and requirements, terminology, compliance and regulatory requirements related to federal debt collection laws, Federal Bankruptcy Laws, and proper handling of other legal situations.
- Soft Skills: Strong interpersonal and problem-solving skills, highly organized and detail oriented, ability to work in a fast-paced, department-metrics-driven environment.
Guild Mortgage Company is a mortgage banking firm dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.
What We Offer- Competitive Compensation: Targeted Salary Range: $18.64/hr to $24.66/hr
- Excellent Benefits Package: Medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match
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