Customer Service Representative

5 days ago


Marquette, Michigan, United States Marquette Mountain Resort Full time
Job Summary

We are seeking a highly motivated and customer-focused Guest Services Associate to join our team at Marquette Mountain Resort. As a key member of our sales and service team, you will provide exceptional guest experiences, promote our products and services, and contribute to the overall success of our resort.

Key Responsibilities
  • Provide quality customer service and product knowledge to guests
  • Process sales transactions, including lift tickets, season passes, and retail sales
  • Maintain a clean and organized workspace, including the ticket office and retail area
  • Work independently and as part of a team to achieve sales and service goals
  • Develop and maintain knowledge of Marquette Mountain's products and services, as well as local attractions and activities
  • Communicate effectively with guests, colleagues, and management to ensure seamless guest experiences
Requirements
  • High school diploma or equivalent required
  • Minimum of two years of customer service or sales experience
  • Effective communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Accuracy and attention to detail when handling cash and credit transactions
What We Offer

Marquette Mountain Resort offers a competitive hourly rate of $12.00, opportunities for advancement, and a fun and dynamic work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.



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