Customer Service Representative

6 days ago


Marquette, Michigan, United States R1 Full time
About the Role

We are seeking a highly skilled and compassionate Customer Service Representative to join our team at R1 RCM Inc. As a key member of our Patient Registration department, you will play a vital role in ensuring a seamless and efficient registration process for our patients.

Key Responsibilities
  • Collect and verify patient information, including demographic and insurance details, in a fast-paced and dynamic environment.
  • Provide exceptional customer service to patients, addressing their concerns and questions in a empathetic and professional manner.
  • Work effectively in a team environment, collaborating with clinicians and other staff members to ensure accurate and timely registration.
  • Stay up-to-date with changing health plans and coverage, utilizing this knowledge to accurately collect and process patient information.
Requirements
  • High School Diploma or equivalent required.
  • Excellent customer service skills and experience.

We offer a competitive hourly rate of $19.30 and a comprehensive benefits package. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.

At R1 RCM Inc., we are committed to creating a workplace that is inclusive, diverse, and respectful of all individuals. We are an equal opportunity employer and welcome applications from qualified candidates of all backgrounds.



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