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Customer Service Representative

2 months ago

Marquette, Michigan, United States R1 Full time
About the Role

We are seeking a highly skilled and compassionate Customer Service Representative to join our team at R1 RCM Inc. As a key member of our Patient Registration department, you will play a vital role in ensuring the smooth and efficient registration process for our patients.

Key Responsibilities
  • Collect and verify patient and insurance information in a fast-paced and dynamic environment
  • Provide exceptional customer service to patients and their families, addressing their concerns and questions with empathy and professionalism
  • Work effectively in a team environment, collaborating with clinicians and other staff members to ensure seamless registration processes
  • Stay up-to-date with changing health plans and coverage, utilizing this knowledge to accurately collect and input patient information
Requirements
  • High School Diploma or equivalent
  • Excellent customer service skills and experience
What We Offer

As a valued member of our team, you will enjoy a competitive hourly rate of $19.30, as well as opportunities for career growth and development in a dynamic and supportive environment. We are committed to providing a workplace that is inclusive, respectful, and free from harassment, and we welcome applications from diverse candidates.

At R1 RCM Inc., we are dedicated to transforming the patient experience and financial performance of hospitals and health systems through innovative technology and expertise. If you are a motivated and compassionate individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.