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Sales Development Representative

2 months ago

Albany, New York, United States ISSA Full time
About the Role

The Sales Development Representative will play a crucial role in driving business growth and revenue for ISSA. This individual will be responsible for identifying and pursuing new business opportunities, building relationships with customers, and providing solutions to meet their needs.

Key Responsibilities
  • Prospect and Identify New Business Opportunities: Utilize industry knowledge and research to identify potential customers and generate new business leads.
  • Manage CRM and Sales Activities: Effectively use CRM tools to manage leads, track sales activities, and analyze customer interactions.
  • Sell Membership and Educational Programs: Utilize a consultative sales approach to sell membership, educational, and certification programs to customers.
  • Nurture and Close Leads: Build relationships with customers and close leads to drive revenue growth.
  • Discover and Recommend New Product Ideas: Stay up-to-date on industry trends and recommend new product ideas to meet customer needs.
  • Achieve Sales Performance Goals: Meet and exceed sales performance goals to drive business growth.
  • Maintain Business Relationships: Build and maintain strong relationships with customers to drive repeat business and referrals.
  • Attend Industry Events: Attend industry events and tradeshows to generate leads and build relationships with customers.
Requirements
  • Industry Knowledge: Thorough understanding of the cleaning, facilities management, and restoration industry.
  • Communication Skills: Strong verbal and written communication skills to effectively build relationships with customers.
  • Attention to Detail: Strong attention to detail to manage CRM and sales activities effectively.
  • Multitasking and Time Management: Ability to multitask and work efficiently under deadlines to meet sales performance goals.
  • Positive Attitude: Positive attitude and strong work ethic to drive business growth and revenue.
Qualifications
  • Education: Associates degree in business administration or equivalent work experience.
  • Experience: Minimum of 3 years experience in sales, customer service, or account management.
  • CRM and Software Skills: Proficient in CRM and/or AMS software, as well as Microsoft Office suite.