Crime Victim Support Specialist I-IV
1 week ago
Introduction
The Delaware Department of Transportation (DelDOT) is committed to enhancing the safety and well-being of its community. As part of this mission, we are seeking a dedicated Victim Service Specialist to provide essential support to individuals affected by crime. This role is crucial in ensuring that victims receive the necessary assistance and guidance throughout the legal process.
Position Overview
The Victim Service Specialist will play a vital role in the Criminal Division, assisting legal professionals in supporting victims whose cases are processed through various courts. This position involves direct interaction with victims and their families, ensuring they are informed and supported during their legal journey.
Key Responsibilities
- Serve as a primary contact for victims of crime, providing them with information about their rights and available services.
- Notify victims and witnesses regarding the status of their cases, including court dates and outcomes.
- Assist in the completion of restitution requests and educate victims about the legal process.
- Conduct interviews with victims and witnesses to gather pertinent information and assess their needs.
- Maintain comprehensive records of interactions and services provided to victims.
- Facilitate referrals to community resources for counseling, medical care, and legal assistance.
- Accompany victims to court proceedings when necessary to provide support.
- Ensure compliance with the Victims' Bill of Rights by providing timely notifications to victims regarding case developments.
Qualifications
Applicants for the Victim Service Specialist positions must meet specific educational and experiential criteria, which may include:
- Relevant experience in human services or a related field.
- Knowledge of laws and regulations pertaining to victim rights and services.
- Strong communication and interpersonal skills.
- Experience in record-keeping and data management.
This position is classified as Casual/Seasonal, with a maximum of 29.75 hours per week, and does not include pension or healthcare benefits.
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