Assistant Safe House Operations Manager

2 weeks ago


Chicago, Illinois, United States Wings Program Inc Full time

h3JobDescription/h3pWINGSProgramIncisseekingahighlyskilledandcompassionateAssistantSafeHouseManagertooverseethedailyoperationsofourChicagoSafeHouse.Thisisaregular,full-time,salaryexemptpositionthatrequiresstrongleadership,problem-solving,andcommunicationskills./ppbKeyResponsibilities:/b/pulliOverseeday-to-dayoperationsoftheSafeHouse,includingsupervision,training,andschedulingofHouseAdvocates,volunteers,andassignedinterns./liliAssistinprocessingandstoringdonations,conductandapproveintakeandeligibilityevaluations,andensurethebuildingissafe,secure,andsanitary./liliOverseeday-to-dayoperationsoftheCrisisLineandparticipateinprovidingintervention,counseling,education,safetyplanning,andreferralstocallers./liliSupportSafeHouseguestsbyprovidingemotionalsupport,modelingskillsofdailyliving,assistingwithcasemanagement,conductingconflictresolutionandcrisisinterventionasneeded,andassistingwithsupportgroups./liliWorkwiththeSafeHouseTeamtoprovideacontinuumofservicesandensurethatguestneedsaremet./liliResponsibleformaintainingtimely,accuraterecords,includingup-to-dateclientfiles,statisticsreports,andcensus./liliTeachand/orassistinsupervisingtheWINGS40-hourdomesticviolencetrainingandotherclassesthatprovideCEUsasrequired./liliIntheabsenceoftheSafeHouseManager,ensurestaffaresupportedandhavetheresourcestoperformtheirjobs./liliPerformadditionaldutiestypicallyperformedbytheSafeHouseManagerasrequested./liliUpholdstandardsforproperfoodsafety./liliAttendandparticipateinallrequiredmeetingsandtrainings./liliImmediatelyreportchildabusetotheDepartmentofChildrenandFamilyServicesasmandatedbylawandinaccordancewithagencyprocedures./liliEvening,weekend,overnight,andholidayshiftsarerequiredtoensurethecompletestaffingofour24-hourfacility./liliOn-callforSafeHouseemergencies,staffquestions,andstaffabsencesasneeded./li/ulpbRequirements:/b/pulliBachelor'sdegreeinsocialserviceoracloselyrelatedfield,orequivalentexperiencerequired./lili2yearsofsupervisoryexperienceandexperienceworkingwithclientswithdomesticviolence,homelessness,mentalhealthissues,and/orsubstanceabuserequired./lili40-hourdomesticviolencetrainingpreferred./liliCPR&FirstAidCertificationpreferred./liliICDVPcredentialpreferred./liliFoodSafetyandSanitationCertificationpreferred./liliBilingualSpanishpreferred./liliMustbeastrongteamplayer,abletosuccessfullyinterfacewithvariedpersonalitiesandtemperaments,andrelatesensitivelytopeopleofvariedsocial,economic,racial,cultural,andexperientialbackgrounds./liliCommitmenttodiversity,equity,andinclusion./liliPossesstheabilitytoworkefficientlyandindependentlyandbehighlyorganizedwithattentiontodetailalongwithstrongprojectmanagement,interpersonal,andproblem-solvingskills./liliSkilledinworkingwithsensitiveissuesandinmaintainingprofessionalboundarieswithclients./liliMustdemonstrateprofessionalism,flexibility,goodjudgment,andcommitmenttoteamwork./liliAbilitytohandlecrisissituations./liliDemonstratestrongleadershipskills./liliExcellentworkingknowledgeandskillwithMicrosoftOfficeSuite./liliCommitmenttoprovidingasafe,non-judgingenvironmentwherefamiliescanidentifyandaccesstheirstrengthsandbecomeawareoftheimpactofdomesticviolence./li



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