Front of House Manager

16 hours ago


Chicago, Illinois, United States Tao Group Hospitality Full time
Job Title: Front of House Manager

Tao Group Hospitality is seeking a highly skilled and experienced Front of House Manager to join our team. As a key member of our hospitality team, you will be responsible for overseeing the venue's operations, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Oversee staff management, including recruitment, training, and performance evaluation
  • Develop and implement sales strategies to drive revenue growth
  • Ensure exceptional customer service and resolve any customer complaints
  • Inspect the venue to ensure cleanliness, compliance, and overall appearance
  • Assist with event planning and execution, including catering and banquets
  • Manage cash handling and other financial transactions
  • Prepare reports and schedules as required
  • Ensure compliance with all relevant laws and regulations
Requirements:
  • High school diploma or equivalent required; college degree preferred
  • Minimum 3-5 years' experience in the hospitality industry, preferably in a high-volume restaurant or nightclub
  • Proof of eligibility to work in the United States
  • 21+ years of age
  • Proficient in Windows Microsoft Office and POS systems
  • Knowledge of profitability analysis, budgeting, and cost controls
  • Knowledge of state and local laws related to liquor, labor, and health codes
Working Environment:

The Front of House Manager will work in a fast-paced, dynamic environment with varying levels of noise, crowds, and smoke. The role requires the ability to work extended hours, irregular shifts, and holidays. A professional, neat, and well-groomed appearance is essential.

Tao Group Hospitality offers a competitive benefits package, including medical, dental, and vision coverage, 401(k) retirement program, and life and disability insurance. We are an equal opportunities employer and welcome applications from diverse candidates.



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