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Housing Counselor

1 month ago

Chicago, Illinois, United States Erie Neighborhood House Full time
Job Title: Housing Counselor

Erie Neighborhood House is seeking a highly motivated and experienced Housing Counselor to join our team. As a Housing Counselor, you will be responsible for providing professional housing counseling services and assistance to immigrant families in our community.

Key Responsibilities:
  • Provide day-to-day client scheduling and delivery of home ownership counseling and education in credit counseling, financial capacity building, pre-purchase, delinquency, and foreclosure prevention counseling.
  • Recruit program participants and assist with community resources and scheduling appointments.
  • Assist with and facilitate on-site and off-site housing fairs and events.
  • Provide clients with information on all aspects of homeownership from pre-purchasing requirements to foreclosure prevention and rental, with a heavy focus on financial coaching.
  • Perform on-going case management to provide service and problem-solving assistance.
  • Maintain client files and program records according to all contractual and grant requirements.
  • Create an Action Plan that supports and builds client's financial capacity and improves their housing status.
  • Manage data integrity and governance in the Counselor MPACT PRO, Salesforce, and other required database systems.
  • Build relationships with lenders, realtors, and other professionals to develop referral sources.
  • Attend and participate in educational housing programs; maintains essential job skills and core competencies.
  • Must be willing to attend 30 hours of continuing education towards recertification every 3 years.
  • Must be willing to conduct workshops, seminars, and one-on-one coaching activities. Participate and facilitate group education workshops in accordance with U.S. HUD standards.
  • Process and prepares timely reports on clients for periodic outcome reviews and program audits for ENH staff and funders as required.
  • Attend and participate in required staff meetings.
  • Performs other duties/special projects as assigned.
Requirements:
  • A bachelor's degree from an accredited college or university and/or a minimum of 2 to 4 years of equivalent experience and training in a related field.
  • Written and oral fluency in English and Spanish required.
  • HUD Housing Counseling Certification- Certifications in the areas of Pre-Purchase Counseling and Homeownership Education is a PLUS.
  • Proficiency in Microsoft Word, PowerPoint, Excel and database software applications.
  • Ability to work in a dynamic and fast-paced environment and execution of work with a sense of urgency.
  • Accountability for work and have a high level of professional and personal integrity.
  • Trustworthiness with knowledge of confidential client and funding information.
  • Excellent oral and written communication skills.
  • Demonstrate ability to collaborate and communicate effectively in a team setting.
  • Ability and opportunity to work flexible hours.
  • Access to transportation and ability to work Saturdays required.
  • Demonstrated commitment to social justice and sensitivity to challenges of the immigrant community.
  • The position requires acquiring HUD certification within 6 months after the hiring date.
Benefits:
  • Compensation range: $48,000 - $50,000 based on experience.
  • Work / life integration:
    • Generous paid time off.

Erie Neighborhood House is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workforce that promotes and supports diversity and inclusion.