Front Desk Representative

1 week ago


Mansfield Pennsylvania, United States JDK Management Company, LP Full time
Front Desk Agent Opportunity

We are seeking a highly skilled and customer-focused Front Desk Agent to join our dynamic team at Microtel Inn & Suites in Mansfield, PA.

Key Responsibilities:
  • Process guest check-in and check-out, including collecting payment
  • Provide information about hotel policies, services, and amenities
  • Respond to guest needs, special requests, and complaints; alert the appropriate manager to potential issues as needed
  • Assist other team members in various assignments, including assisting with breakfast, laundry, or housekeeping duties
  • Maintain and clean the lobby and bathroom as needed
Requirements:
  • High school diploma or equivalent
  • Ability to stand for long periods
  • Lift/carry up to 50 lbs.
  • Sound judgment and discretion skills, with the ability to work with little or no supervision
  • Proficient with standard windows-based computer programs, including Microsoft Word and Excel
  • Ability to operate basic office machines, i.e., copier, fax, printer, phones, etc.
  • Organization and time management skills
  • Excellent communication and interpersonal skills with the ability to interact with many types of personalities
Benefits:
  • Competitive wages
  • Discount Program
  • Medical insurance - based on benefits eligibility of employment status
  • Dental and vision plans - based on benefits eligibility of employment status
  • Paid Time Off (PTO)
  • 401(k) Plan with company match
  • Advancement opportunities
  • Commitment to professional development
  • Fun, fast, and friendly TEAM work environment


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