Service Manager
2 weeks ago
At Tire Discounters, we're seeking a highly skilled Service Manager to lead our team of Service and Tire Technicians. As a key member of our operations team, you'll be responsible for ensuring the highest quality of service delivery and outstanding customer satisfaction.
Key Responsibilities:- Lead and motivate the Service and Tire Technician team, providing coaching and training to ensure exceptional performance.
- Monitor and manage workflow in service bays, keeping sales staff informed on wait times.
- Facilitate clear and consistent communication between the shop and customers.
- Ensure every vehicle receives a thorough inspection, with accurate recommendations and customer satisfaction.
- Promote a safe work environment and enforce safety policies.
- Meet or exceed Tire Discounters performance standards for quality and speed of service.
- Drive customer satisfaction and reinforce the importance of customer satisfaction.
- Partner with sales staff to assist customers and complete tasks.
Tire Discounters offers clear paths for advancement, with opportunities to grow into leadership roles such as General Manager and Regional Manager.
Compensation:Our Service Managers have earning potential of $80,000+ annually, with base hourly rate, overtime, monthly SPIFFs, and monthly bonus opportunities.
Why Choose Tire Discounters?- Multiple career paths and opportunities for growth.
- Outstanding training and development programs.
- Generous compensation and benefits packages.
- A supportive and collaborative work environment.
Tire Discounters is committed to diversity and inclusion, and is an Equal Opportunity Employer. We welcome applicants from diverse backgrounds and experiences.
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