Guest Services Manager
1 month ago
We are seeking a highly skilled and experienced Guest Services Manager to join our team at Norton Healthcare. This leadership role is responsible for the overall administrative direction and management of the guest services and transportation departments.
Key Responsibilities- Implement policies and procedures that promote efficient operation and high-quality service delivery.
- Ensure all operations comply with hospital policies and local, state, and federal regulations concerning healthcare transportation.
- Manage to the budget for the guest services and transportation departments, including forecasting, expense tracking, and cost optimization.
- Oversee the daily operations of the hospital's guest services and transportation departments.
- Supervise a team of guest services and transportation staff, including hiring, scheduling, training, and conducting performance evaluations.
- With a Bachelor's Degree: one year of hospital or healthcare customer service and one year direct supervisory experience.
- Without a Bachelor's Degree: three years of hospital or healthcare customer service experience and five years direct leadership experience.
- One year of project management experience; in a hospital or healthcare environment.
- Bachelor's Degree in healthcare administration, public health, health services management, hospitality management.
- PMP, HDI Customer Service Representative.
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Valet Service Operations Manager
3 weeks ago
Louisville, Kentucky, United States Parking Management Services Full timeJob Title: Valet Guest Service ManagerAre you a hospitality professional looking for a challenging role where you can make a real impact? Do you have a passion for delivering exceptional guest experiences? We're seeking a skilled Valet Guest Service Manager to join our team at Parking Management Services.About the Role:As a Valet Guest Service Manager, you...
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Guest Service Ambassador
1 month ago
Louisville, Kentucky, United States Wingstop Full timeDeliver World-Class Service at WingstopWe're seeking a talented Guest Service Team Member to join our team at Wingstop Westport Rd #101. As a key member of our crew, you'll be responsible for providing exceptional customer experiences by:Welcoming guests and creating a positive atmosphereInteracting with guests to understand their needs and...
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Guest Services Representative
4 weeks ago
Louisville, Kentucky, United States Extended Stay Full timeAs a Guest Services Representative at Extended Stay, you will be responsible for providing exceptional customer service to our guests. Your duties will include assisting guests at all times, responding to their requests, and providing reasonable accommodations. You will also be responsible for processing reservations, registration, and departures, as well as...
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Guest Services Representative
4 weeks ago
Louisville, Kentucky, United States Extended Stay Full timeAs a Guest Services Representative at Extended Stay, you will be responsible for providing exceptional service to our guests. Your key responsibilities will include assisting guests at all times, responding to their requests with diligence, and providing reasonable accommodations as needed. You will also be responsible for processing reservations,...
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Guest Services Representative
3 weeks ago
Louisville, Kentucky, United States Extended Stay Full timeKey Responsibilities:As a Guest Services Representative at Extended Stay, you will be responsible for providing exceptional customer service to our guests. This includes assisting guests at all times, responding to their requests, and providing reasonable accommodations. You will also be responsible for processing reservations, registration, and departures...
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Guest Service Supervisor
4 weeks ago
Louisville, Kentucky, United States Myriad Hotel Full timeJob DescriptionJob Title: Guest Service SupervisorCompensation: $18/hrFree To Be, Inclusion & DiversityThe Myriad Hotel is committed to fostering a culture of belonging based on respect, connection, openness, and authenticity. We strive to create a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to...
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Guest Service Agent
4 weeks ago
Louisville, Kentucky, United States Stonebridge Companies Full timeJob Summary:The Guest Service Agent is responsible for providing exceptional customer service to guests throughout their stay. This includes checking guests in and out of the hotel, handling reservations, and responding to guest inquiries.Key Responsibilities:Operate the front desk with accuracy and efficiency.Check guests in and out of the hotel, ensuring...
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Guest Services Team Member
1 month ago
Louisville, Kentucky, United States Brown-Forman Full timeMeaningful Work from Day OneAs a Guest Services Team Member at Brown-Forman, you will be responsible for delivering exceptional customer experiences to our guests. This includes leading tours, managing front desk operations, and providing top-notch service in our tasting room and gift shop.Key ResponsibilitiesDeliver 2-3, 75-minute walking tours of the...
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Guest Service Specialist
2 weeks ago
Louisville, Kentucky, United States Smashburger Full timeKey Responsibilities:• Deliver exceptional service to every guest, ensuring a memorable experience at Smashburger.Key Skills:• Strong knowledge of the menu and ability to make recommendations.• Excellent communication and interpersonal skills.• Ability to work in a fast-paced environment and maintain a clean and organized workspace.About...
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Seasonal Guest Service Ambassador
4 weeks ago
Louisville, Kentucky, United States Churchill Downs Racetrack LLC Full timeJob SummaryAt Churchill Downs Racetrack LLC, we are seeking a highly motivated and enthusiastic Guest Services Representative to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service to our guests, ensuring a memorable and enjoyable experience at our world-renowned racetrack.Key...
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Seasonal Guest Service Ambassador
3 weeks ago
Louisville, Kentucky, United States Churchill Downs Racetrack Full timeJob SummaryAs a Guest Service Representative at Churchill Downs Racetrack, you will be responsible for providing exceptional customer service to our guests. This role requires a dynamic and energetic personality who enjoys meeting people and making our guests happy.Key ResponsibilitiesProvide high-quality customer service to all guests visiting Churchill...
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Guest Services Team Member I
3 weeks ago
Louisville, Kentucky, United States Brown-Forman Full timeDeliver Exceptional Guest ExperiencesAs a Guest Services Team Member I at Brown-Forman, you will be responsible for delivering a world-class guest experience at our Old Forester distillery. This includes leading tours, providing exceptional customer service, and ensuring that every guest has a memorable and enjoyable experience.Key Responsibilities:Deliver...
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Seasonal Guest Service Ambassador
1 month ago
Louisville, Kentucky, United States Churchill Downs Racetrack Full timeDeliver Exceptional Guest ExperiencesAt Churchill Downs Racetrack, we're seeking dynamic and energetic Guest Service Representatives to join our team. As a key member of our hospitality team, you'll be responsible for providing top-notch customer service to all guests visiting our iconic venue.Key Responsibilities:Provide personalized service to guests,...
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Shift Lead/Guest Service Representative
3 weeks ago
Louisville, Kentucky, United States Nothing Bundt Cakes #198 Full timeJob OverviewWe are seeking a highly motivated and customer-focused Guest Service Representative Shift Lead to join our team at Nothing Bundt Cakes #198. As a key member of our bakery team, you will be responsible for creating a warm and welcoming environment for our guests, providing exceptional customer service, and ensuring a seamless shopping...
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Shift Lead/Guest Service Representative
4 weeks ago
Louisville, Kentucky, United States Nothing Bundt Cakes #198 Full timeJob DescriptionAt Nothing Bundt Cakes #198, we're seeking a skilled Guest Service Representative Shift Lead to join our team. As a key member of our bakery team, you'll be responsible for creating a warm and welcoming environment for our guests, offering creative solutions for unique celebratory occasions, and selling our delicious cakes.Key...
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Bell Attendant
3 weeks ago
Louisville, Kentucky, United States Towne Park Full timeKey Responsibilities:• Collaborate with the valet team to ensure seamless guest experience, escorting luggage and personal items to and from guest rooms efficiently and with a smile.• Provide exceptional service, ensuring guests are familiar with their accommodations, amenities, and features, exceeding their expectations and building loyalty.• Offer...
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Department Service Manager
4 weeks ago
Louisville, Kentucky, United States Healthcare Services Group, Inc. Full timeJob SummaryWe are seeking a highly skilled Department Service Manager to join our team at Healthcare Services Group, Inc. As a key member of our management team, you will be responsible for overseeing the food service program in a single site, ensuring that food quality standards, inventory levels, food safety guidelines, and customer service expectations...
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Assistant Service Manager
3 weeks ago
Louisville, Kentucky, United States Goodyear Full timeJob Summary:We are seeking an experienced Assistant Service Manager to join our team at Goodyear. As an Assistant Service Manager, you will play a key role in delivering exceptional customer service and ensuring the efficient operation of our service department.Key Responsibilities:Drive sales growth through guest interactions and tire and service salesBuild...
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Assistant Service Manager
3 weeks ago
Louisville, Kentucky, United States Goodyear Full timeJob Summary:We are seeking a highly motivated and experienced Assistant Service Manager to join our team at Goodyear. As an Assistant Service Manager, you will play a key role in delivering exceptional customer service and driving sales growth in our auto service centers.Key Responsibilities:Drive sales growth through guest interactions and tire and service...
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Hotel Operations Manager
3 weeks ago
Louisville, Kentucky, United States Drury Hotels Company, LLC Full timeAbout Drury Hotels Company, LLCAt Drury Hotels, we're committed to providing our guests with a unique and memorable experience. Our family-owned and operated business has been serving the hospitality industry for over 45 years, with a focus on delivering exceptional customer service and quality accommodations.We're looking for a highly motivated and...