Insurance Policy Administration Specialist

2 weeks ago

Flower Mound, Texas, United States CRC Group Full time
Position Overview:

This role is crucial for ensuring the effective management of policy issuance processes that align with compliance and performance benchmarks. The selected candidate will provide essential support to underwriters in processing endorsement requests, adhering to both carrier and company protocols.

Key Responsibilities:

Below is a summary of the primary functions associated with this position. Additional tasks may be assigned as necessary.

  • Assist underwriters in achieving or surpassing production targets as designated by the department.
  • Review and manage policy servicing requests, including endorsements, audits, and certificates.
  • Underwrite products and services offered by the company to clients.
  • Audit and verify all required information prior to the issuance of policies.
  • Issue policies in accordance with established company guidelines.
  • Analyze requests for changes, general service inquiries, and endorsements.
  • Monitor accounts to ensure adherence to company policies and procedures.
  • Approve or deny endorsements within the authority granted.
  • Ensure compliance with documentation standards and complete all necessary paperwork.
  • Utilize information from the policy services manager to implement necessary compliance changes.
  • Build and maintain relationships with clients, carriers, and agents through prompt and accurate service.
  • Assist management in refining workflows to enhance efficiency and accuracy within the department.
  • Proofread policies, endorsements, audits, and cancellations, making corrections as needed.
  • Maintain a suspense system and follow up on the receipt of policies and related documentation from external sources.
  • Conduct necessary ratings to ensure the accuracy of policy information.
  • Review inspection reports and compare them to the conditions represented at the time of binding, taking appropriate actions as directed.
  • Process cancellations and reinstatements of policies based on company policy and regulatory requirements.
  • Maintain required licenses to conduct business.
  • Perform additional duties as assigned.
Qualifications:

Essential Qualifications:

The qualifications listed below represent the knowledge, skills, and abilities required for this role. Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions.

  • Relevant insurance experience.
  • A minimum of three years in wholesale insurance or equivalent experience.
  • Current state-specific insurance license.
  • Ability to comprehend and analyze critical components of insurance policies.
  • Knowledge of commercial multi-line underwriting and rating.
  • Proficiency in utilizing company automation tools.
  • Capacity to develop and maintain strong working relationships with clients.
  • Ability to collaborate effectively within a team environment.
  • Up-to-date knowledge of the insurance industry.
  • Strong written and verbal communication skills.
  • Willingness to work extended hours when necessary.
Benefits Overview:

Eligible employees may receive a range of benefits, including medical, dental, vision, life insurance, and disability coverage, along with tax-advantaged savings accounts and other voluntary benefits.

All regular employees working 20 hours or more per week can participate in a 401(k) savings plan, with eligibility for company matching contributions after one year of service.

Employees are entitled to a minimum of 10 days of vacation and 10 sick days annually, along with paid holidays.

For further details on the benefits available, please refer to the company’s benefits site.

CRC Group is committed to fostering a diverse workforce and is an Equal Opportunity Employer, ensuring that all individuals are treated fairly without discrimination based on race, gender, religion, age, sexual orientation, disability, or veteran status.

CRC is a Drug-Free Workplace.

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