Manager of Security Operations Center
2 weeks ago
About the Organization:
The Museum of Fine Arts, Houston (MFAH) is a prestigious institution with over a century of history, recognized nationally for its expansive exhibition space, membership base, endowment, and visitor attendance.
The MFAH encompasses a diverse array of facilities, including multiple gallery buildings, a sculpture garden, two art schools, and two house-museums dedicated to decorative arts. The museum's extensive collection features more than 65,000 artworks across various media.
Position Overview:
The Manager of Security Operations Center (SOC) plays a pivotal role in overseeing a dedicated team of SOC Specialists responsible for monitoring essential building systems such as surveillance, communication, environmental controls, and alarm systems.
Key Responsibilities:
- Provide direct leadership to a team of 20 SOC Specialists.
- Conduct performance evaluations and offer constructive feedback to team members.
- Prepare detailed reports on incidents and accidents.
- Facilitate training sessions on security protocols and procedures.
- Conduct security briefings for new hires and assist SOC Specialists in system monitoring.
General Duties:
- Act as a Subject Matter Expert for the Emergency Communication System.
- Monitor risk conditions for museum staff traveling on official business and prepare necessary briefings.
- Participate as a member of the museum's emergency response team.
- Ensure compliance with departmental policies and maintain effective communication across various organizational levels.
Qualifications:
- Bachelor's degree or five years of relevant experience preferred.
- Minimum of five years in a monitoring or control-room environment with experience in video management and alarm systems.
- Clear criminal background report and compliance with security licensing requirements.
Skills and Competencies:
- Strong leadership and communication skills.
- Proficiency in general business software and security monitoring systems.
- Ability to respond effectively in emergency situations and maintain a professional demeanor.
Commitment to Diversity:
The MFAH is dedicated to fostering an inclusive environment and encourages candidates from diverse backgrounds to apply.
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