Medical Office Coordinator

2 days ago


Des Moines, Iowa, United States UnityPoint Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at UnityPoint Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.

Responsibilities
  • Greet patients and visitors, obtain accurate information, and maintain confidentiality of patient records.
  • Obtain signatures on forms, photocopy and scan insurance cards and drivers' licenses, and adhere to confidentiality policies.
  • Answer telephone calls promptly, take messages, and direct calls in a professional manner.
  • Retrieve, file, and photocopy medical correspondence, reports, and miscellaneous items as requested.
  • Collect payments, issue receipts, and reconcile daily accounts receivable activity to prepare for daily deposits.
  • Refer patients who need financial assistance to a Financial Advocate.
Requirements
  • High School diploma or equivalent required; Medical Terminology course required or completed within first year of employment.
  • Previous medical office experience preferred; experience with electronic health records or medical office software preferred.
  • Strong customer service skills, typing skills of 40 wpm minimum, and ability to effectively enter information into computer programs.
  • Ability to understand and apply guidelines, policies, and procedures, and interact effectively with physicians, healthcare team members, and patients.
Why UnityPoint Health?

We offer a competitive Total Rewards program, a commitment to diversity, equity, and inclusion, and opportunities for development and growth. Join our team and experience a culture guided by uncompromising values and a commitment to doing what's right for the people we serve.



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