Medical Office Coordinator

2 days ago


Des Moines, Iowa, United States UnityPoint Health Full time
Job Summary

We are seeking a highly skilled and detail-oriented Medical Office Coordinator to join our team at UnityPoint Health. As a Medical Office Coordinator, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities
  • Greet patients and visitors, obtain accurate information, and maintain confidentiality.
  • Obtain signatures on forms, photocopy and scan insurance cards and driver's licenses, and adhere to confidentiality policies.
  • Answer telephone calls promptly, take messages, and direct calls in a professional manner.
  • Retrieve, file, and photocopy medical correspondence, reports, and miscellaneous items.
  • Collect payments, issue receipts, and reconcile daily accounts receivable activity.
  • Refer patients who need financial assistance to a Financial Advocate.
Requirements
  • High School diploma or equivalent.
  • Medical Terminology course required or completed within the first year of employment.
  • Previous medical office experience preferred.
  • Ability to type 40 wpm minimum, demonstrate strong customer service skills, and effectively enter information into computer programs.
Why UnityPoint Health?

At UnityPoint Health, you matter. We offer a competitive Total Rewards program, a commitment to diversity, equity, and inclusion, and opportunities for development and growth. Join our team and experience a culture guided by uncompromising values and a commitment to delivering exceptional patient care.


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