Health Insurance Enrollment Specialist
6 days ago
We are seeking a dedicated and detail-oriented Health Insurance Enrollment Specialist to join our team at 24 Seven Talent. This role involves processing Affordable Health Care and Medicare applications through Health Sherpa or similar platforms, with qualified leads provided.
Key Responsibilities:
- Engage in ongoing professional development to maintain licensure and stay up-to-date on industry regulations.
- Educate customers about healthcare and insurance plan options, promoting offerings that meet business objectives and provide exceptional customer service.
- Assess customer needs, resolve concerns, and provide customized solutions to ensure a cohesive customer experience.
- Ensure compliance with relevant regulations and policies, and stay informed about changes in insurance and healthcare trends.
- Collaborate cross-functionally to ensure a seamless customer service experience.
Qualifications:
- Valid Health Insurance License required.
- 1-2 years of experience in an office or contact center environment, with a focus on ACA or Medicare products preferred.
- Proficient in Microsoft Office Suite and able to maintain accurate records.
- Minimum typing speed of 40 words per minute and ability to pass drug and criminal background checks.
- Career-oriented with a strong desire for professional growth and capable of working independently in a dynamic, fast-paced environment.
- Excellent skills in educating customers and troubleshooting applications.
Education:
High school diploma or GED required.
Compensation:
$21-$23 per hour (Full-Time), commensurate with experience and qualifications.
Work Schedule:
Monday – Friday, 9:30 am to 6:30 pm EST, with potential for selective Saturday shifts.
At 24 Seven Talent, we offer a supportive and dynamic work environment that allows our employees to grow and develop their careers in the health insurance industry.
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