Executive Director of Operations
2 weeks ago
We are seeking a highly skilled and experienced Restaurant Operations Manager to oversee the seamless running of day-to-day operations at our Westlake location. The ideal candidate will have a proven track record of delivering outstanding guest service while ensuring all financial and statutory requirements are met.
Key Responsibilities- Oversee and direct the day-to-day operations of the restaurant
- Support the delivery of exceptional guest service while maintaining financial and statutory compliance
- Develop and implement operational strategies in collaboration with key stakeholders
- Manage and control department expenditure, staying within agreed budgets and being cognizant of P/L for the venue
- Administrative responsibilities including P&L analysis, maintaining budgets, costs of goods, labor costs, expenses, overtime, inventory, and customer feedback
- Communicate regularly with key stakeholders regarding venue performance and operations
- Ensure maintenance and cleanliness of the restaurant, adhering to departmental health department food standards, OSHA, Fire & Life Safety Regulations
- Minimum of five (5+) years of high-volume restaurant management experience
- Proven knowledge of commonly used concepts, practices, and procedures in a restaurant
- Extensive understanding of guest service and the importance of the guest experience
- Proven ability to accurately calculate P&L and implement spending changes
- Must have flexibility and be adaptable to all types of changes
- Must be polished, professional, friendly, dynamic, and able to multitask
- Proven ability to coach and mentor
- Must be able to create fun in a fast-paced and stressful environment
- Must have strong communication and interpersonal skills to deal effectively with all types of business contacts
- A valid TABC Certification/Food Handler Card is required and must be obtained before entering this position
Nova and our partner projects are committed to fostering a diverse environment. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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