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Lead CRM Strategy Consultant

2 months ago

New York, New York, United States Amperity Full time

At Amperity, we are more than just a premier customer data platform; our strength lies in our diverse team, bringing together energy, intelligence, and a wealth of experience from various backgrounds. Our cutting-edge technology, which is multi-patented and powered by AI, is designed to tackle the persistent challenges faced by consumer brands in managing customer data effectively.
The Opportunity
Join us on an exciting journey as we address a significant market demand: assisting numerous leading brands in deciphering vast amounts of transactional and engagement data. This enables them to gain insights into their customers, enhance their experiences, and ultimately drive revenue growth.
The Role
As a key member of our CRM Consulting team, you will collaborate with marketers from some of the most cherished consumer brands, helping them navigate crucial customer base challenges such as acquiring high-value customers, fostering loyalty among existing clients, and maximizing customer lifetime value.
Key Responsibilities

  • Engage with marketers to uncover trends, opportunities, and valuable segments that inform and measure growth strategies.
  • Partner with clients to craft cross-channel marketing initiatives, assess performance, and provide optimization recommendations, aiming to deliver exceptional value through customer data.
  • Gain in-depth knowledge of the innovations and challenges faced by leading brands, and work alongside them to create personalized, customer-centric experiences.
  • Act as an advocate for clients within the organization, collaborating with Product, Engineering, and Marketing teams to ensure alignment of Amperity's services with client objectives.
  • Contribute to the collective expertise shared within our community.
About You
  • A minimum of five years of experience in digital marketing, customer insights, agency roles, or other strategic client-facing positions, or within a digital marketing function at a retailer or direct-to-consumer business.
  • A solid understanding of marketing strategies, frameworks, and best practices, with hands-on experience in launching and evaluating campaigns across paid media channels.
  • Experience in advising clients on translating insights into actionable strategies and measuring their impact.
  • Strong presentation skills, both internally and externally.
  • A passion for analyzing data to enhance understanding of customer behavior.
  • Enthusiasm for learning our product to strengthen relationships with both our product team and external clients.
  • Experience in a fast-paced startup environment.
  • Proficiency in data analysis using Excel, including the ability to manage complex spreadsheets.
  • Willingness to travel as needed.
Remote Work Options
Amperity offers flexibility in work arrangements, allowing for remote opportunities.
Compensation and Benefits
Base Salary: Competitive salary range based on various factors including business considerations, market conditions, and individual qualifications.
Incentives: Cash incentives available.
Equity Opportunities: All employees receive an equity grant upon hire, reflecting the scope of their role.
Comprehensive Benefits: We provide a range of benefits including full healthcare coverage, transportation subsidies, a supportive work environment, and self-managed PTO. Our inclusive culture encourages you to unlock your full potential while being part of a world-class team striving for excellence. For more details on our benefits, please refer to our Benefits & Perks Guide.