Seasonal Guest Advocate

4 weeks ago


Washington, Washington, D.C., United States Target Full time
About the Role

We're seeking a highly motivated and customer-focused individual to join our team as a Seasonal Guest Advocate. As a key member of our small format team, you will be responsible for delivering an exceptional guest experience, ensuring a seamless shopping journey, and driving sales growth.

Key Responsibilities
  • Provide personalized service to guests, anticipating their needs and exceeding their expectations.
  • Work collaboratively with the team to maintain a well-stocked, visually appealing sales floor, ensuring a consistent shopping experience.
  • Process transactions accurately and efficiently, handling cash, credit, and mobile payments.
  • Support daily/weekly workload to drive sales growth, achieve business priorities, and deliver on sales goals.
  • Participate in visual merchandising, including product placement, signage, and display maintenance.
  • Conduct weekly price change workload, ensuring accurate pricing and signage across all departments.
  • Complete scans and system audit functions to maintain inventory accuracy.
  • Support major transitions, ISM, and other business initiatives.
  • Provide exceptional guest service, resolving questions and concerns in a timely and professional manner.
Requirements
  • Welcoming and helpful attitude toward guests and team members.
  • Ability to learn and adapt to current technology needs.
  • Strong communication and interpersonal skills.
  • Attention to detail and ability to follow multi-step processes.
  • Ability to work independently and as part of a team.
  • Flexibility to work a variety of shifts, including nights, weekends, and holidays.
What We Offer

As a Seasonal Guest Advocate, you will have the opportunity to develop valuable skills, gain experience in a fast-paced retail environment, and be part of a dynamic team that is passionate about delivering exceptional guest experiences. We offer competitive benefits, including financial and education assistance, as well as opportunities for career growth and development.


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