Technical Field Support Specialist
3 weeks ago
Job Summary
Flex is seeking a highly skilled Technical Field Support Specialist to provide technical guidance and information to customers on a pre-sales and post-sales basis. The ideal candidate will have a strong understanding of product development and be able to assist customers with complex issues.
Key Responsibilities
- Provide technical expertise to customers on product development and associated development tools.
- Assist with the development of complex product roadmaps and provide recommendations to meet customer needs.
- Develop and maintain ongoing relationships with product and business development teams.
- Coordinate product integration efforts between component suppliers, Flex, and the customer.
- Develop and present technical seminars for customers and sales personnel to promote Flex's manufacturing capabilities and services.
- Work with customer representatives to coordinate vendor qualification surveys.
- Provide best-in-class technical assistance to customers and program management teams.
Requirements
- Bachelor's degree in a related field or equivalent experience.
- 2 years of experience in a related field.
- Strong operations and technical skills, with a solid understanding of Flex's functional standards.
- Working knowledge of functional concepts and a solid understanding of Flex's policies and procedures.
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