Customer Support Specialist
4 weeks ago
ESM is seeking a Customer Support Specialist to join our team in Ashburn, Va. The ideal candidate will have experience in providing technical support to customers and will be able to work in a fast-paced environment.
Key Responsibilities:
- Provide technical support to customers via phone, email, and chat
- Resolve customer issues in a timely and professional manner
- Document customer interactions and issues in a tracking system
- Collaborate with internal teams to resolve complex customer issues
Requirements:
- 1+ year of experience in technical support
- Excellent communication and problem-solving skills
- Ability to work in a team environment
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
ESM is an equal opportunity employer and welcomes applications from diverse candidates.
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