Senior Resort Manager

16 hours ago


Punta Gorda, Florida, United States Sun Communities Full time
Job Summary

We are seeking a highly skilled and experienced General Manager to oversee the day-to-day operations of one of our manufactured housing communities. As a key member of our team, you will be responsible for ensuring the highest levels of service to our residents, while also driving sales and marketing efforts to maximize occupancy.

Key Responsibilities
  • Ensure residents receive exceptional service and support
  • Handle and resolve escalated resident inquiries in a timely and professional manner
  • Work closely with the marketing team to develop and implement strategies to increase occupancy and promote the Sun Communities brand
  • Oversee the selection, training, and development of team members, ensuring they comply with company policies and procedures
  • Monitor and manage monthly operating budgets, preparing monthly explanations of P&L variances
  • Assist in the preparation of the annual operating budget
  • Ensure compliance with federal, state, and local regulations related to fair housing and resort operations
  • Market and sell homes, including preparing documents for listing and sale
  • Oversee capital expenditure improvements
Requirements
  • Bachelor's degree in business, real estate management, hospitality, or a related field
  • Minimum 6 years of property management experience, including at least 3 years of supervisory experience
  • Previous regional management experience in property management preferred
  • Demonstrated experience in meeting or exceeding sales goals; sales and leasing experience required
  • Excellent communication and interpersonal skills
  • Ability to thrive in a fast-paced environment
  • Working knowledge of basic accounting principles
  • Thorough knowledge of federal, state, and local laws pertaining to fair housing and employment law
  • Basic computer proficiency, including email, internet, and Microsoft Office Suite; experience with Yardi and/or Vestivo preferred
Benefits

At Sun Communities, we offer a comprehensive benefits package, including medical and prescription coverage, vision plan, voluntary health and dependent care reimbursement accounts, life and accidental death and dismemberment insurance, short and long-term disability coverage, 401(k) plan with company matching contribution, employee assistance program, identity theft insurance, legal assistance plan, pet insurance, tuition reimbursement program, vacation RV site discounts, and team member perks and discounts program.



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