Front Desk Associate

1 week ago


St Petersburg, United States Concord Hospitality Full time
Job Summary

We are seeking a highly motivated and customer-focused Front Desk Clerk to join our team at Concord Hospitality. As a Front Desk Clerk, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay.

Key Responsibilities
  • Assist guests with check-in, check-out, and room assignments.
  • Respond to guest inquiries and resolve issues in a timely and professional manner.
  • Process guest payments and maintain accurate records.
  • Provide information and recommendations to guests on hotel amenities and services.
  • Collaborate with other departments to ensure guest satisfaction.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and multitask.
What We Offer

As a Front Desk Clerk at Concord Hospitality, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career advancement. We are committed to providing a positive and supportive work environment that fosters growth and development.


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