Front Desk Representative

1 day ago


Denver, Colorado, United States Fairfield Inn & Suites Denver Airport Full time
Front Desk Agent Job Description

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Fairfield Inn & Suites Denver Airport.

Key Responsibilities:
  • Provide exceptional guest service and ensure a smooth check-in and check-out experience.
  • Answer and process all phone calls in a timely and professional manner.
  • Handle special requests and resolve guest complaints in a fair and efficient manner.
  • Maintain accurate records and reports, including room status and guest information.
  • Collaborate with other departments to ensure seamless guest experience.
Requirements:
  • High School Graduate or General Education Degree (GED).
  • One year previous experience in a similar position in a hotel.
  • Basic computer skills and proficiency in hotel software systems.
What We Offer:

At Fairfield Inn & Suites Denver Airport, we offer a competitive salary and benefits package, including health and welfare plans, paid time off, and opportunities for professional growth and development.

We are an Equal Opportunity Employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.



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