Medical Office Assistant
5 days ago
As a Medical Office Assistant at CareerNation, you will play a vital role in ensuring exceptional customer service and maintaining the front desk processes of registration, scheduling, and payment collection. Your primary responsibility will be to provide quality customer service to patients and visitors, while also verifying and updating patient account information according to Front Desk policy and procedures.
Key Responsibilities
Provide quality customer service to patients and visitors courteously and promptly.
Verify and update patient account information according to Front Desk policy and procedures.
Work routinely with the Insurance Verification team to maintain knowledge of Insurance and to ensure accuracy of information is being entered.
Maintain a neat and orderly work area and patient waiting room.
Uphold a professional image and environment at the front desk.
Provide patient support and respond to requests for information in a courteous and timely manner.
Requirements
High School Graduate and minimum of two years' experience in Customer experience, preferably in a medical practice environment.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and maintain a high level of productivity.
Strong organizational and time management skills.
What We Offer
Competitive salary and benefits package.
Opportunities for professional growth and development.
Collaborative and dynamic work environment.
Recognition and rewards for outstanding performance.
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